Adapting to Stricter Data Privacy Laws in Global BPO Operations

A recent survey by Salesforce found that 79% of respondents believe data is essential for building customer trust. Clear communication about how data is used plays a key role in fostering this trust. When outsourcing for cost efficiency, it is important to ensure that BPO providers handle data with care and transparency. Data privacy laws […]

Win That Campaign and Slay Your Performance

Success requires more than just checking boxes. It takes more than simply following steps and checking boxes to be successful. It demands a mastery of combining operations with continuous innovation, and careful planning. Achieving accomplishment in your campaigns involves a clear and thorough understanding of your client’s needs, efficient processes, and a team that is […]