# Splace BPO

> Rethink the Way You Offshore

Splace BPO is the Philippine workforce platform for global teams. Based in Davao City and operating since 2017, Splace bundles three offerings under one accountable SLA: fully managed AI-augmented teams (Ops Pods), Employer of Record (EOR) compliance at $249/employee/month, and secure workspace hubs. Serving US, UK, Canada, Australia, Netherlands, and New Zealand clients.

## Services

- [Managed Teams (Ops Pods)](https://splacebpo.com/#pillar-managed-teams): Pre-configured 5–15 FTE operational units deployed in 30 days. AI workflow integration. Outcome-tracked from Day 1.
- [Employer of Record (EOR)](https://splacebpo.com/#pillar-eor): Philippine legal employer of record, DOLE DO 174 compliant. 72-hour employment contract SLA. $249/employee/month.
- [Secure Infrastructure Hubs](https://splacebpo.com/#pillar-hubs): Dedicated Davao workspace, per-client VLAN network segmentation, 24/7 biometric access, CCAP-accredited.

## Pricing & Tools

- [Service Matrix](https://splacebpo.com/#pricing): 3-column comparison of Managed Teams vs EOR vs Hubs with starting prices.
- [Sourcing Cost & ROI Calculator](https://splacebpo.com/#pricing-calculator): Interactive TCO calculator — plug in headcount + onshore wage to see annualized arbitrage.

## Case Studies

- [Food Industry](https://splacebpo.com/case-studies/supplement-cx-natures-boost-pure-keto-burn/): Nature's Boost and Pure Keto Burn were drowning in a 16,000-ticket customer-service backlog. Splace's CX pod resolved 98% of tickets, kept repeat callers under 5%, and held subscription cancellations below…
- [Renewable Energy Industry](https://splacebpo.com/case-studies/solar-appointment-setting-encor-vivo/): Two solar installation companies — Encor Solar and Vivo Solar — turned to Splace's dedicated ExpHires appointment-setting team. The result: 400 booked appointments in a single month and sustained partnerships…
- [Ecommerce Industry](https://splacebpo.com/case-studies/manufacturing-supply-chain-vas/): A multi-site manufacturing group was running supply chain on outdated tools and overloaded staff. Splace built a customized supply-chain layer with dedicated VAs handling supplier coordination, inventory tracking, and logistics…
- [Legal Services](https://splacebpo.com/case-studies/legal-vla-document-automation/): An established legal services firm (under NDA) had attorneys spending billable hours on data entry. Splace's Virtual Legal Assistant pod — paired with OCR-driven document processing — returned that time…
- [Healthcare](https://splacebpo.com/case-studies/leafwell-hipaa-patient-care/): Leafwell partnered with Splace BPO to handle high-volume inbound patient calls and proactive recertification outreach — without compromising HIPAA compliance or patient experience.
- [IT Development](https://splacebpo.com/case-studies/tech-order-management-automation/): A mission-critical technology provider (under NDA) couldn't keep up with order-processing volume during the pandemic. Splace deployed a customized data-processing and order-management layer staffed by trained VAs — clearing the…

## Blog & Editorial

- [Sales Support Outsourcing: What a Philippines Team Actually Does](https://splacebpo.com/sales-support-outsourcing-philippines/): Most outsourcing content focuses on customer experience agents and finance clerks. Sales support rarely gets the same attention, which means it stays in-house…
- [How to Get a BPO Job With No Experience in 2025](https://splacebpo.com/how-to-get-a-bpo-job-with-no-experience/): Thousands of Filipinos land their first BPO job every year without any prior call center experience. If you are wondering how to get a BPO job with no experien…
- [Business Continuity Outsourcing: Why Davao Is Gaining Ground](https://splacebpo.com/business-continuity-outsourcing-philippines-davao/): A US e-commerce company's Manila-based support team goes dark. A major weather system has knocked out power across three districts. Orders are stacking up. SLA…
- [How to Scale a Philippine Support Team Without Losing Quality](https://splacebpo.com/how-to-scale-offshore-support-team-philippines/): Most Philippine support teams don't break at hire one. They break somewhere between agent ten and agent twenty. CSAT scores slip. Handle times climb. The team…
- [What a 30-Day Ops Pod Deployment Actually Looks Like](https://splacebpo.com/30-day-ops-pod-deployment-philippines/): Thirty days sounds optimistic for standing up an offshore team. That skepticism is earned. Most offshore engagements drag well past 90 days because the pieces…
- [Global Talent Shortage: Why Philippine Outsourcing Is Filling the Gap](https://splacebpo.com/philippine-outsourcing-talent-shortage-solution/): Labor shortages in customer experience, finance operations, and sales support are not a hiring cycle problem. They are structural. Aging workforces in the US,…
- [Why FinTech Companies Are Moving Finance Ops to the Philippines](https://splacebpo.com/offshore-finance-operations-philippines-fintech/): Finance ops teams at US, AU, and EU FinTechs are under pressure that is not easing. Reconciliation queues back up. AP/AR cycles stretch. Month-end close runs l…
- [Harold Ladaran Built Splace BPO in Davao. Here’s Why It Works.](https://splacebpo.com/harold-ladaran-splace-bpo-davao-founder-philippines-outsourcing/): The meeting had already run long. A client in California was pushing back on timelines, and the operations lead in Davao was walking through deployment logisti…
- [How to Build a Remote Customer Service Career in the Philippines](https://splacebpo.com/remote-customer-service-career-philippines/): The Philippines has been a cornerstone of global customer service for decades. Companies across the United States, Australia, and Europe rely on Filipino profe…
- [How to Vet a Philippine BPO Partner: A Compliance Checklist](https://splacebpo.com/how-to-vet-a-philippine-bpo-partner-compliance-checklist/): Most ops leaders shortlist Philippine BPO vendors the same way: pull three rate cards, run a demo call, check a reference. Then, six months in, an audit surfac…
- [Global Talent Shortages: Why US Companies Are Hiring in the Philippines](https://splacebpo.com/hiring-skilled-workers-in-the-philippines/): US, Australian, and European companies are posting open roles that stay unfilled for months. The budgets exist. The job descriptions are live. The problem is t…
- [How to Scale a Philippine Support Team From 5 to 50 FTE](https://splacebpo.com/scaling-philippine-support-team-5-to-50-fte/): Scaling a Philippine support team from 5 to 50 FTE is not a straight line. It is a series of distinct operational jumps, each one demanding a different complia…
- [BPO Job Opportunities: Skills That Get You Hired in 2025](https://splacebpo.com/bpo-job-opportunities-skills-hired-2025/): BPO job opportunities in the Philippines are growing — but the hiring bar is rising. Global clients now expect more than English fluency. They want candidates…
- [How to Write a BPO Resume That Gets You an Interview in 2025](https://splacebpo.com/how-to-write-a-bpo-resume-philippines-2025/): The BPO industry employs more than 1.5 million Filipinos and remains one of the country's largest sources of formal employment. That scale means competition is…
- [FinTech Outsourcing to the Philippines: A Compliance-First Guide](https://splacebpo.com/fintech-outsourcing-philippines-compliance-guide/): FinTech companies are expanding offshore faster than their compliance frameworks can keep up. The pressure to reduce operational costs, access specialized tale…

## Legal

- [Privacy Policy](https://splacebpo.com/privacy-policy/): How Splace collects, uses, and protects personal information (DPA / GDPR / CCPA aligned).
- [Terms of Service](https://splacebpo.com/terms-of-service/): Master terms governing Splace Managed Teams, EOR, and Hub services.

## Contact

- Email: info@splacebpo.com
- Location: Davao City, Philippines
- Founded: 2017
- Accreditation: CCAP Accredited · ISO 27001 In Progress