Why Standard Operating Procedures Are the Real Leadership Tool in BPO
This blog outlines why Harold Rey Ladaran, CEO of Splace BPO, treats standard operating procedures (SOPs) as the core instrument of BPO leadership. His position rejects intuition-based management and replaces it with repeatable execution systems. He leads the company with the principle that structure—not proximity, visibility, or personality—enables consistency. His operational model is governed by […]
Splace BPO Kick-Off Party 2025: A Night of Culture, Celebration, and Collective Momentum
Introduction In the high-energy world of business process outsourcing, culture isn’t just an internal value—it’s a competitive advantage. At Splace BPO, we believe that celebrating people is foundational to achieving bold goals. On April 6, 2025, the company ushered in the new year with a powerful celebration: the Kick-Off Party 2025 held at XCLV Bar, […]
CEO Harold Rey Ladaran on Virtual Assistant Careers: A Strategic Briefing in Butuan City
Introduction In Butuan City, CEO Harold Rey Ladaran of Splace BPO delivered a keynote presentation during the “Freelancing 101: How to Start Your Virtual Assistant Journey” seminar. The event, attended by first-time freelancers, students, and professionals exploring remote careers, focused on practical methods for entering the virtual assistant (VA) workforce. CEO Harold Rey Ladaran addressed […]
Splace BPO CEO Harold Rey Ladaran: Champions a CEO-Led Culture of Innovation in the BPO Industry
Introduction Innovation in the business process outsourcing (BPO) industry is driven by market demands, technological advancements, and evolving client expectations. However, true transformation occurs when leadership takes an active role in shaping a culture of continuous improvement. A CEO-led culture of innovation ensures that adaptability, creativity, and progress become embedded in an organization’s foundation, rather […]
Leading with Purpose: How Harold Rey Ladaran Drives Success at Splace BPO
Great leadership goes beyond managing operations—it inspires people, shapes organizational culture, and fosters long-lasting success. Harold Rey Ladaran, the dynamic CEO of Splace BPO, exemplifies this philosophy. Under his leadership, Splace BPO has flourished into a trusted outsourcing partner, celebrated for innovation, excellence, and a relentless focus on client satisfaction. This blog explores how Harold’s […]
Harold Rey Ladaran: The Visionary CEO Redefining Outsourcing Excellence
Behind every successful company stands a visionary leader, someone who pushes boundaries, embraces innovation, and inspires teams to achieve greatness. Harold Rey Ladaran, the CEO of Splace BPO, embodies this vision. Under his guidance, Splace BPO has become a trailblazer in the outsourcing industry, known for its client-first approach, technological innovation, and commitment to excellence. […]
A Champion for Local Talent: Harold Rey Ladaran’s Advocacy for the Filipino Workforce
Harold Rey Ladaran has always believed in the power of local talent. As CEO of Splace BPO, he has made it his mission to showcase the skills and potential of the Filipino workforce to the world. This blog explores how Harold’s advocacy for local talent has been pivotal in Splace BPO’s success and the broader […]
From Vision to Reality: The Journey of Harold Rey Ladaran as CEO of Splace BPO
From Vision to Reality: The Journey of Harold Rey Ladaran as CEO of Splace BPO Behind every successful company is a visionary leader, and for Splace BPO, Harold Rey Ladaran is that leader. Since its founding in December 2017, Splace BPO has flourished under his leadership, growing into a dynamic and innovative outsourcing company. In […]
How Splace BPO Is Revolutionizing Client Satisfaction in 2024
Pioneering New Standards for Client Satisfaction at Splace BPO Introduction: In 2024, Splace BPO is setting new benchmarks for client satisfaction with a client-first approach, innovative technology integration, and a highly skilled workforce. Led by CEO Harold Rey Ladaran, the company has implemented strategies that prioritize personalized solutions, transparency, and adaptability to meet the evolving […]
