Splace’s Trimester Triumphs for 2024
In 2024, Splace, an established BPO company, welcomed a new phase marked by innovation, efficiency, and a steadfast commitment to quality. Splace accomplished several significant milestones in the first trimester that showed the company’s commitment to pushing boundaries and setting new standards for advancement. Let’s take a look at seven noteworthy successes that, from creating […]
Is it Smart to Outsource Virtual Assistant Services?
For the past years, the significance of virtual assistants has surged, reshaping business operations. These virtual helpers offer enterprises, regardless of their scale, a gateway to streamline operations, boost efficiency, and concentrate on strategic goals. Whether it’s managing administrative duties or tackling specialized projects, virtual assistants serve as indispensable assets, driving agility and growth. In […]
The Power of AI and Analytics: Transforming Workforce Optimization, Predictive Analytics, and Customer Experience Management
The convergence of artificial intelligence (AI) and advanced analytics has revolutionized how businesses operate and engage with their customers. From optimizing workforce efficiency to predicting future trends and enhancing customer experiences, the applications of AI and analytics are reshaping industries across the board. In this blog post, we’ll explore how AI and analytics are being […]
Strengthening Communities: The Impact of Business Process Outsourcing
In an era characterized by globalization and digital transformation, the landscape of business operations has undergone significant evolution. Among the most notable changes is the emergence and proliferation of Business Process Outsourcing (BPO) services. While BPO is primarily associated with cost reduction and efficiency enhancement for businesses, its impact on communities extends far beyond corporate […]
How Can Local Operations Benefit from World-Class BPO Expertise?
BPO has revolutionized the way businesses operate by allowing them to delegate non-core functions to specialized third-party providers. This enables companies to focus on their core competencies while benefiting from the expertise, scalability, and cost-efficiency offered by BPO partners. While traditionally associated with large multinational corporations, BPO is now accessible to businesses of all sizes, […]
The Latest Trends in Live Chat Apps for BPO
Staying ahead of the curve is essential for delivering exceptional customer service. In 2024, the role of live chat apps has become pivotal in shaping the customer experience. These real-time communication tools have transcended mere support channels, becoming dynamic platforms that drive customer engagement, streamline processes, and elevate overall business efficiency. In this blog, we […]
Splace Soiree: A Spectacular Year-End Celebration of Success in 2023
Raising a Toast to Achievements, Innovation, and Team Spirit! In the heart of Davao City, Philippines, the dazzling lights of Splace, a leading Business Process Outsourcing (BPO) company in the South, illuminated the night sky as it hosted a grand year-end party to commemorate a year of unparalleled success in 2023. The air was filled […]
Understanding the Role of Sustainability in the BPO Industry
Businesses from every sector of industry strive to use growth-inducing strategies in all they do. Employing competent and well-known executives and experts who can help them create approaches that will produce results costs a lot of money for businesses. Businesses generally aren’t reluctant to ask for help from other parties who are capable of delivering […]
