Safeguarding Data: Protecting Your Business During High Traffic Seasons

The increasing number of businesses operating online makes consumer personal data even more valuable to hackers who sell it on the dark web. You as a business owner should anticipate an increase in website traffic and a corresponding rise in the danger of data breaches with Black Friday, Cyber Monday, and the holidays approaching.   […]

Fine-Tuning Your BPO: Year-End Review Techniques for Success

The COVID-19 outbreak had a devastating effect on every BPO business.  To deal with the pandemic, BPO businesses were forced to leap ahead five years into the future in just three to four months. The health crisis forced businesses to narrow their focus and expedite decision-making, even if BPO operations were already headed in that […]