BPO for SMEs: Leveling the Playing Field with Enterprise Giants
Introduction Small and mid-sized enterprises (SMEs) face fixed operational constraints that restrict scalability. These include limited access to talent, prohibitive employment costs, and infrastructure deficits. In contrast, enterprise corporations sustain competitive advantage through economies of scale, process optimization, and specialized staffing. Business Process Outsourcing (BPO) enables SMEs to close this disparity by transferring selected operational […]
