10 Must-Track Call Center KPIs to Skyrocket Your Performance

Introduction In the world of customer service, data drives decisions. For leaders focused on call center performance optimization, the right key performance indicators (KPIs) are essential to measure success, spot inefficiencies, and refine operations. Tracking the right metrics ensures that your contact center optimization strategies deliver results while keeping both customers and agents satisfied. 1. […]

Subscribe to gain invaluable tips on how to make a connection with your customers.

SPLACE is a top-rated, cost-efficient, and omnichannel BPO company in the Philippines with a vast network of Filipino experts. We connect the world’s top brands to Filipino experts and build seamless outsourcing partnerships.

ACCREDITED BY:

ACCREDITED BY:‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ON PROGRESS ACCREDITATION:

ON PROGRESS ACCREDITATION:

CONTACT US

5th Floor Alyvea Building Sta. Ana Avenue corner Leon Ma, Leon M Guerrero St, Davao City, 8000 Davao del Sur

For an in-depth understanding of our data handling practices, we invite you to peruse our comprehensive Privacy Policy.

FOR ALL OUTSOURCING INQUIRIES:

Let’s Talk! Fill out this form, if you’d like us to call or email you.

Industry:

Role to Outsource :

Workload:

Budget:

Budget From (USD):

Budget To (USD):

Hourly Rate (USD):

I consent to Splace BPO collecting and processing my personal information as a prospective client, affiliate, partner, or applicant. This includes contacting me via email, phone, or text message. For more details, please visit our Privacy Policy.

I consent to receive marketing materials and promotional offers via email.

Updates

Day: September 3, 2025

10 Must-Track Call Center KPIs to Skyrocket Your Performance

Subscribe to gain invaluable tips on how to make a connection with your customers.

ACCREDITED BY:

ACCREDITED BY:‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ON PROGRESS ACCREDITATION:

ON PROGRESS ACCREDITATION:

CONTACT US

FOR ALL OUTSOURCING INQUIRIES:

Let’s Talk! Fill out this form, if you’d like us to call or email you.

FOR ALL OUTSOURCING INQUIRIES:

Let’s Talk! Fill out this form, if you’d like us to call or email you.