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Day: December 8, 2025

The “Keep Call Centers in America Act”: What It Means for US Jobs and Global BPOs

What the Keep Call Centers in America Act means for U.S. jobs and global BPOs.

For years, customer service calls have been answered across the globe. But now, a new law is being discussed in Congress that could change all of that. The Keep Call Centers in America Act of 2025 is aimed at bringing customer service jobs back to the US, increasing transparency in business operations, and regulating the […]

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