Navigating the Policy Cliff: Full Breakdown of the US Call Center Bill and the Future of Outsourcing in the Philippines

For years, the Philippines has been a global leader in the outsourcing industry, with call centers driving much of the country’s economy. But now, the US Call Center Bill threatens this booming industry and could change everything. This bill, introduced in the United States, aims to bring call center jobs back to the U.S., […]