Beyond the Backlash: Can the Philippines Pivot to High-Value IT-BPM Before AI Takes the Core Call Center Jobs?

The Philippine BPO industry, long a global leader in call centers, is at a crossroads. With the combination of US laws restricting offshoring and the rise of AI automation, the future of voice-based outsourcing is at risk. For Philippine BPO executives, economic planners, and workers, the message is clear: it’s time to shift away from […]

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Day: December 13, 2025

Beyond the Backlash: Can the Philippines Pivot to High-Value IT-BPM Before AI Takes the Core Call Center Jobs?

Subscribe to gain invaluable tips on how to make a connection with your customers.

ACCREDITED BY:

ACCREDITED BY:‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎ ‎‎ ‎ ‎ ‎ ‎ ON PROGRESS ACCREDITATION:

ON PROGRESS ACCREDITATION:

CONTACT US

FOR ALL OUTSOURCING INQUIRIES:

Let’s Talk! Fill out this form, if you’d like us to call or email you.

FOR ALL OUTSOURCING INQUIRIES:

Let’s Talk! Fill out this form, if you’d like us to call or email you.