The $10 Million Cart Saver: How Live Chat Slashes US E-commerce Abandonment
Cart abandonment is a major challenge for US e-commerce businesses, with nearly 70% of online shoppers leaving items in their cart without completing a purchase. Live chat addresses this problem by engaging customers in real time, answering questions instantly, and guiding them toward checkout. For many businesses, this simple tool can make a multimillion-dollar difference. […]
