The Perks of Hiring Part-Time Employees
Did you know that according to the International Labour Organization, part-time work has grown significantly over the past decade? Nearly one in four workers in developed economies are now part-time employees. This trend it’s about tapping into a range of benefits that can change how BPO companies operate and thrive and also save costs. Basically, […]
Splace BPO Joined CCAP Contact Islands 2024
Splace BPO recently had the privilege of participating in the Contact Islands 2024 conference in the beautiful city of Cebu last July 24 to 26,2024. This annual event is organized by the Contact Center Association of the Philippines (CCAP) and it is a must-attend gathering for anyone in the BPO industry. This 3-day event was […]
Future Forecast for BPO Growth in Davao City, Philippines
Davao City, a bustling urban center in the Philippines, is rapidly emerging as a prime destination for Business Process Outsourcing (BPO) companies. Known for its strategic location, skilled workforce, and supportive local government, Davao City has become a magnet for local and international BPO companies. As the global demand for outsourcing services continues to rise, […]
Winning Customers from Your Competitors!
To win customers from competitors, BPO companies need a diversified strategy that extends beyond just offering lower prices. It involves understanding market dynamics, strategic positioning, and a continuous focus on delivering better value for customers. As the BPO industry continues to evolve, businesses must adapt and innovate to meet the changing demands of their clients. […]