Splace BPO Joined CCAP Contact Islands 2024
Splace BPO recently had the privilege of participating in the Contact Islands 2024 conference in the beautiful city of Cebu last July 24 to 26,2024. This annual event is organized by the Contact Center Association of the Philippines (CCAP) and it is a must-attend gathering for anyone in the BPO industry. This 3-day event was […]
Winning Customers from Your Competitors!
To win customers from competitors, BPO companies need a diversified strategy that extends beyond just offering lower prices. It involves understanding market dynamics, strategic positioning, and a continuous focus on delivering better value for customers. As the BPO industry continues to evolve, businesses must adapt and innovate to meet the changing demands of their clients. […]