Future-Proofing BPOs with Effective Business Continuity Plan

Any disruption to the operations that BPOs oversee for a range of industries might cause serious financial harm to clients. When unforeseen hazards like cyberattacks, natural disasters, or global pandemics occur, these businesses can continue operating smoothly with a well-designed business continuity plan (BCP).  A business continuity plan (BCP) for business process outsourcing (BPO) must […]

What Makes HR the Heart of BPO?

Outsourcing data entry and management to firms located in different time zones enables businesses to achieve round-the-clock operations and faster turnaround times. This global reach ensures that critical tasks are completed promptly, regardless of the time of day or geographical location. Moreover, outsourcing firms can leverage multilingual capabilities to handle data in multiple languages, catering […]

Cracking the Code: Top Strategies for BPO Accounting

Finance and Accounting Services in BPO For businesses around the world, Finance and Accounting (F&A) services within the Business Process Outsourcing (BPO) domain serve as the basis of financial management. These services cover a wide range of tasks designed to effectively manage financial operations, support strategic decision-making, and maintain regulatory compliance. BPO companies provide organizations […]

Beyond Keystrokes: The Power of Data Entry & Management

Understanding Data Entry in BPO Data entry forms the foundation of many BPO services, serving as the entry point for information into various systems and databases. Whether it’s customer records, financial transactions, or inventory details, accurate and timely data entry is crucial for seamless business operations. BPO firms specialize in handling diverse data entry tasks, […]

What is Back Office Support and Why it Plays a Major Role in BPO?

Back office support plays a crucial role in maintaining the backbone of business operations. It’s like the engine room of a ship, powering the vessel forward while staying out of the spotlight. From ensuring accurate financial records to managing employee data, back-office tasks are the gears that keep the machinery of a company running smoothly. […]

Splace’s Trimester Triumphs for 2024

In 2024, Splace, an established BPO company, welcomed a new phase marked by innovation, efficiency, and a steadfast commitment to quality. Splace accomplished several significant milestones in the first trimester that showed the company’s commitment to pushing boundaries and setting new standards for advancement. Let’s take a look at seven noteworthy successes that, from creating […]

Digging Into the Surface of Telemarketing in the Philippines

The Philippines, a growing center for business process outsourcing (BPO), is nestled deep in the center of Southeast Asia. The Philippines, which is well-known for its highly qualified labour force, excellent language skills, and attractive business atmosphere, has become a global leader in several industries, including telemarketing. We cover the dynamic telemarketing scene in the […]

Sales Strategy with Splace Telemarketing Services

Every interaction with a potential customer is an opportunity to build relationships, drive sales, and ultimately, drive your business forward. This is where Splace BPO Company emerges as a strategic partner, offering a suite of dynamic telemarketing services designed to elevate your brand and maximize your outreach. Let’s explore the array of telemarketing solutions provided […]

Telemarketing: Trends, Technologies, and Tactics

Few strategies evoke as much intrigue and debate as cold calling. Despite the rise of digital marketing and social selling, cold calling remains a powerful tool for reaching prospects, initiating meaningful conversations, and driving revenue.  It involves reaching out to prospects who have had no prior contact with your company or expressed interest in your […]

The Complete Guide to Cold Calling in BPO

Few strategies evoke as much intrigue and debate as cold calling. Despite the rise of digital marketing and social selling, cold calling remains a powerful tool for reaching prospects, initiating meaningful conversations, and driving revenue.  It involves reaching out to prospects who have had no prior contact with your company or expressed interest in your […]