From Call Centers to Global Outsourcing Hubs: Tracing the Evolving Landscape of BPO in 2023

Throughout generations, the global business process outsourcing sector has seen significant change. BPO is the practice of contracting out specific corporate operations to outside service providers, frequently based in nations with more affordable labor costs and specialized expertise. These companies, which are sometimes mistaken for call centers, certainly deliver a variety of services, including staff […]

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