Common Customer Service Mistakes and How to Avoid Them

Customer service stands as a pivotal factor that can either elevate a company to success or contribute to its downfall. Unfortunately, amidst the pursuit of excellence, organizations often encounter common customer service mistakes that can erode customer satisfaction and tarnish their reputation. From poor communication to lack of empathy, these missteps can undermine even the […]

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Tag: Overlooking Multichannel Support