How BPO Companies Help Telecommunications Companies

The telecommunications industry faces numerous challenges in maintaining efficient operations and delivering exceptional customer service. Business Process Outsourcing (BPO) companies have emerged as key allies in addressing these challenges, offering a range of services, reducing costs, and improving customer satisfaction. By leveraging their expertise in areas such as customer support, technical assistance, and back-office operations, […]

Splace BPO Joined CCAP Contact Islands 2024

Splace BPO recently had the privilege of participating in the Contact Islands 2024 conference in the beautiful city of Cebu last July 24 to 26,2024. This annual event is organized by the Contact Center Association of the Philippines (CCAP) and it is a must-attend gathering for anyone in the BPO industry. This 3-day event was […]