Should You Outsource in Mexico or the Philippines?

Should You Outsource in Mexico or the Philippines? The decision to outsource business processes to another country can be complex and challenging. It involves many factors, such as labor cost, infrastructure, workforce quality, cultural compatibility, and legal and economic stability. In recent years, Mexico and the Philippines have emerged as popular destinations for outsourcing. […]

What is Quality Assurance and Why it matters when Outsourcing Your Business?

What is Quality Assurance and Why it matters when Outsourcing Your Business? You’ve probably heard a representative of a customer support center would say, “This call is being recorded or monitored for quality assurance purposes.” Although it would be simple to disregard this and continue making your call, has it ever caused you to stop […]

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Should You Outsource in Mexico or the Philippines?

What is Quality Assurance and Why it matters when Outsourcing Your Business?

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