Philippines BPO Seat Leasing: What a Compliance Audit Covers
Your auditor will not care whose name is on the lease. If your team processes regulated data in that facility, the seat leasing provider is a third-party vendo…
Philippines BPO Managed Teams: Building a Finance Ops Pod That Holds
At month four, most Philippine finance teams stop being a team and become a set of individuals waiting for direction from someone 8,000 miles away. The pattern…
BPO Interview Questions You’ll Actually Face in 2026
Most candidates who fail BPO interviews in the Philippines don't fail because they gave wrong answers. They fail because they delivered correct answers badly —…
EOR vs. Seat Leasing in the Philippines: Which Model Fits Your Team
Most comparisons of offshore hiring models focus on the wrong fork. They pit Employer of Record against setting up a Philippine entity — a ROHQ, a subsidiary,…
What Offshore Hiring in the Philippines Actually Costs in 2026
Companies shopping for Philippine offshore talent often receive a salary quote and treat it as the total cost. It is not. Gross salary is one layer of a cost s…
Scaling a Philippines Support Team From 5 to 50: A Realistic Guide
Most companies scaling a Philippines support team focus on the wrong variable. They count heads. What actually changes between 5 FTEs and 50 FTEs is compliance…
Harold Ladaran Built Splace BPO in Davao. Here’s Why It Works.
The meeting had already run long. A client in California was pushing back on timelines, and the operations lead in Davao was walking through deployment logisti…
Global Talent Shortages: Why US Companies Are Hiring in the Philippines
US, Australian, and European companies are posting open roles that stay unfilled for months. The budgets exist. The job descriptions are live. The problem is t…
How to Get a BPO Job in Davao With No Experience in 2025
Davao's BPO sector is actively hiring in 2025, and for most entry-level roles, prior industry experience is not a hard requirement. If you have been searching…
Back-Office Outsourcing to the Philippines: A Practical Guide
Most operations leaders outsource customer support first. It's the visible problem — queues, response times, CSAT scores. Back-office functions are different.…
No articles found in this category yet.