Results From the Field.

Real companies. Real outcomes. Documented from Day 1 to QBR.

6 Published
Food Industry
Case Study

Food Industry

Nature's Boost and Pure Keto Burn were drowning in a 16,000-ticket customer-service backlog. Splace's CX pod resolved 98% of tickets, kept repeat callers under 5%, and held subscription cancellations below...

98% Ticket resolution rate
<5% Repeat callers
16K Backlog cleared
Legal Services
Case Study

Legal Services

An established legal services firm (under NDA) had attorneys spending billable hours on data entry. Splace's Virtual Legal Assistant pod — paired with OCR-driven document processing — returned that time...

OCR Automated document processing
↑ Speed Case disposition
↓ Errors Manual data entry
Ecommerce Industry
Case Study

Ecommerce Industry

A multi-site manufacturing group was running supply chain on outdated tools and overloaded staff. Splace built a customized supply-chain layer with dedicated VAs handling supplier coordination, inventory tracking, and logistics...

Real-time Inventory tracking
Auto Invoice & data processing
↓ Costs Operational expense
Renewable Energy Industry
Case Study

Renewable Energy Industry

Two solar installation companies — Encor Solar and Vivo Solar — turned to Splace's dedicated ExpHires appointment-setting team. The result: 400 booked appointments in a single month and sustained partnerships...

400+ Appointments (Nov 2022)
30 days Time to first results
2 Solar brands scaled
IT Development
Case Study

IT Development

A mission-critical technology provider (under NDA) couldn't keep up with order-processing volume during the pandemic. Splace deployed a customized data-processing and order-management layer staffed by trained VAs — clearing the...

Real-time Inventory & order tracking
↓ Errors Order processing accuracy
↑ Capacity Strategic in-house focus
Healthcare
Case Study

Healthcare

Leafwell partnered with Splace BPO to handle high-volume inbound patient calls and proactive recertification outreach — without compromising HIPAA compliance or patient experience.

+3,000 Outbound calls (Jan–Jul)
90%+ Connection success rate
81.25% Productivity (Q2 2024)

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