Philippine BPO Cost Per Seat: What You Actually Pay in 2025
Most cost estimates for Philippine BPO seats are wrong — not because providers are dishonest, but because they quote labor and stop there. Mandatory benefits,…
Harold Ladaran: Leading Splace BPO From Davao to Global Scale
Harold Rey Ladaran did not build Splace BPO in Davao City by accident. The choice was deliberate — a founder-level decision about where to root an operation, a…
How to Hire a Philippine VA Without Losing IP Control
Founders hire a Filipino VA, hand over system access, and never put enforceable IP controls in place — not because they are careless, but because they assume t…
Philippine EOR vs. PEO: Which One Actually Protects You
US and AU founders hiring in the Philippines routinely use "EOR" and "PEO" as if they mean the same thing. They do not — and the difference is not a...
EOR vs. Setting Up a Philippine Entity: A Cost Breakdown
You have 15 Filipino hires confirmed and a pipeline of 10 more. The team is ready. Now comes the structural question that stalls more growth-stage companies th…
How to Staff a Philippine Finance Ops Team Under One SLA
Most finance ops leads at US, Australian, and European companies are managing three separate vendor relationships at any given time: a staffing or recruitment…
Seat Leasing vs. Remote Work: When a Physical Hub Wins
A 20-person Philippine CX team. Fully remote. Six months in, the cracks appear: agents miss shift handoffs because a Slack message got buried, a security incid…
How to Build a Philippine Admin Support Team in 30 Days
Most companies that try to build a Philippine admin support team on their own hit the same wall: they underestimate how long compliance, sourcing, and onboardi…
How to Hire a Filipino Finance Team Without a Local Entity
Philippine finance talent is deep, well-credentialed, and cost-effective. The problem is structural: if you want to hire a finance team in the Philippines with…
Harold Ladaran on Building a People-First BPO in Davao
Most BPOs that fail their clients don't fail on price. They fail on accountability — specifically, the absence of a single party who owns the outcome when some…